Hello, I'm Grant Mukai
Bonjour, je suis Grant Mukaï

Digital Communications

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Hello, I'm Grant Mukai
Bonjour, je suis Grant Mukaï

My name is Grant Mukai and I am the Senior Digital Communications Manager at Project HOPE in Maryland, United States of America.

At Project HOPE, I was responsible for leading the transition of our website to a WordPress platform and now manage our online content strategy in order to increase our brand awareness and organic search.

  • As someone who was challenged with increasing our brand awareness and organic search results, I used Google Analytics, SEMrush and a few other SEO tools to track industry trends and keep up on our peers’ Web activities.
  • What sets me apart from others in the Web content space is my journalism background. I studied journalism at Boston University before working as a journalist and then going into non-profit work. Working with breaking news and in disaster response are very high-stakes environments with pressing deadlines so I can handle just about any project thrown at me.
  • Prior to joining Project HOPE, I worked for the American Political Science Association where I helped manage the association's public site as well as several WordPress sites devoted to showcasing the association's programs and research. I also managed member databases, researched site analytics and generated data reports while providing excellent customer service to our members in English, French and Spanish. Although APSA is located in the United States, there is a very large Canadian membership.

    Previous positions included working at both the Georgetown University McDonough School of Business, in the District of Columbia, and iQ Solutions in Rockville, Maryland, developing email newsletters. Some of the healthcare clients I worked for include the Substance Abuse and Mental Health Services Administration (SAMHSA) and the National Institutes of Health (NIH). I have also produced and updated English and Spanish webpages for the National Institutes of Arthritis and Musculoskeletal and Skin Diseases (NIAMS).

    I am a proud alumnus of Boston University's College of Communication where I graduated with a Bachelor of Science in Broadcast Journalism and a minor in French Language and Literature.

    I often spend my free time dancing Lindy Hop, Blues and Brazilian Zouk and make several trips a year to Montréal for various dance events.

    Feel free to take a look at my website and I hope to talk to you soon.

    Sincerely,

    Grant Mukai's Signature

    Grant Mukai

    Contact Details

    • Grant Mukai
    • Washington, District of Columbia, USA
    • 438-228-0753
    • hello@grantmukai.com
    • www.grantmukai.com/canada

    Download Web CV

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    DOCX (19 KB)

    What I Can Do

    I enjoy what I do. I am proud of what I do. And I cannot do just half, three-quarters or nine-tenths of something. If I am going to start a project, I finish it.

    1. Writing

    As a journalism major, I know how to write well for both print and online publications. I have used my writing abilities to report the news and also to promote businesses in the marketing space.

    2. Multimedia

    In my former days, I worked as a television reporter and video editor. I produced my own stories from start to finish and created my own special effects.

    3. Email Marketing

    By understanding that email design is not the same as Web design, I am proficient in writing email newsletters. I understand how to organise important information so that everything displays correctly.

    4. Web Content Management

    After having worked with many different Web content management systems such as WordPress, Drupal and DotNetNuke, I can say that I know how to organise and manage front-end appearances as well as the databases necessary to run the entire site.

    5. Web Strategy

    Digital strategy is the core of my responsibilities at Project HOPE. My goal is to conceptualise a strategy that brings together our communications, our fundraising efforts and our marketing initiatives to present a united front for our Web presence.

    6. Project Management

    Currently, I am leading a website migration with Project HOPE where I negotiate design and content creation with our contractor and work with our internal teams to create and migrate content.

    My Curriculum Vitae

    • Nine years of communications and marketing experience and six years of Web content experience and five years of journalism experience
    • Content management systems: WordPress, Drupal, DotNetNuke, Higher Logic, Blackbaud Luminate
    • Microsoft Office and Adobe Creative Suite: Photoshop, InDesign, Premiere, After Effects, Audition
    • Email marketing software: Constant Contact, MailChimp
    • SEO and organic search: Google Analytics, Google Tag Manager, SEMrush, Heatmaps
    • Fluent in English (IELTS C1) and Canadian French (TEF Canada C1), both written and verbal, and working knowledge of Spanish

    My Education
    2006 - 2010

    2006 - 2010

    Bachelor of Science - Boston University, College of Communication

    Bachelor of Science - Broadcast journalism
    Minor - French language and literature

    Work Experience
    2010 - Present

    2018 - 2019

    Senior Digital Communications Manager - Project HOPE

    Responsibilities:

    • Led Project HOPE’s website migration to WordPress and coordinated logistics with several internal stakeholders and negotiated contracts with external vendors
    • Wrote press releases, blog articles and social media posts for online publication
    • Edited videos to showcase Project HOPE’s programs around the world
    • Produced infographics in InDesign while incorporating new branding redesign elements
    • Interviewed program participants and country directors for podcasts and blog posts
    • Developed our Web content strategy in relation to our fundraising efforts and communications needs, including our Giving Tuesday efforts
    • Analyzed and tracked our analytics in order to best leverage our SEO and increase our Web traffic and organic search
    • Produced slide decks to showcase our organic search achievements and Web strategy metrics to senior leaders
    • Collaborated closely to meet the digital needs of the Direct Response team while advising our Communications team on what content we needed to leverage for the website
    2015 - 2018

    Web Services and System Support Specialist - American Political Science Association

    Responsibilities:

    • Oversaw and managed the implementation of the association's websites including a staff intranet with a help desk ticketing system
    • Installed and configured plugins and themes for a Wordpress multi-site installation
    • Provided photography, graphics, video clips, news articles and podcasting for PoliticalScienceNow.com
    • Translated surveys and advertising into Canadian French
    • Designed prospectus and advertising documents for conference sponsors
    • Tracked analytics such as page views and click rates to produce reports and make suggestions on improving the user experience
    • Designed and sent email marketing newsletters and pulled email lists from member databases
    2014 - 2015

    Web Designer (contract) - Georgetown University

    Responsibilities:

    • Designed and developed email marketing templates for the McDonough School of Business
    • Designed printed flyers, posters and Web graphics using InDesign and Photoshop
    • Managed and organized WordPress and Drupal content and configured Web servers
    • Consulted with other departments to determine the best ways to promote their programs
    2014 - 2014

    Web Producer I (contract) - iQ Solutions

    Responsibilities:

    • Performed quality control on several websites and product catalogue pages for healthcare clients including American government agencies
    • Drafted email marketing materials, webpages and PDFs and updated webpage content and Web elements
    • Reviewed webpages, email content and PDFs for WCAG accessibility standards compliance
    • Enforced Web standards policies and performed cross-browser testing
    2012 - 2013

    Associate Producer - Wellesley Public Media

    Responsibilities:

    • Researched, wrote and produced television news content
    • Arranged and conducted interviews for news reports
    • Negotiated press coverage with several media relations teams and organizations
    • Built relationships with locals and businesses in the community
    • Researched creative ways to showcase the area’s achievements in neighbouring towns

    Contact Me

    Have a project you would like to discuss?

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    Hello

    Grant Mukai

    hello@grantmukai.com