Hello, I'm Kiyoshi Mukai
Bonjour, je suis Kiyoshi Mukaï

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Hello, I'm Kiyoshi Mukai
Bonjour, je suis Kiyoshi Mukaï

My name is Kiyoshi Mukai and I am a Digital Marketing Coordinator for Toc Toc Communications in Montréal, Québec.

Before relocating to Canada, I was the Managing Web Producer at the American Physical Society in Maryland, United States of America. While in my previous postion, I formulated Web content strategy and layout designs for the main APS website as well as several physics websites owned by APS' clients. I also ensured that digital information was up to date and I reviewed content and analytics to determine how to best promote their programs.

Prior to working at APS, I worked in Web content strategy where I led the website transition for Project HOPE and I also wrote blog articles and press releases for online publication while leading the Web content strategy for SEO optimization and fundraising efforts. As I have lived all over the world, I have a diverse international background and speak French and Spanish.

I am a proud alumnus of Boston University's College of Communication where I graduated with a Bachelor of Science in Broadcast Journalism and a minor in French Language and Literature.

I often spend my free time dancing Brazilian Zouk and have been active in Montréal for various dance events.

Feel free to take a look at my website and I hope to talk to you soon.


Kiyoshi Mukai's Signature

Kiyoshi Mukai

Contact Details

  • Kiyoshi Mukai
  • Montréal, Québec
  • www.kiyoshimukai.ca

Download Web CV

What I Can Do

I enjoy what I do. I am proud of what I do. And I cannot do just half, three-quarters or nine-tenths of something. If I am going to start a project, I finish it.

1. Writing

As a journalism major, I know how to write well for both print and online publications. I have used my writing abilities to report the news and also to promote businesses in the marketing space.

2. Multimedia

In my former days, I worked as a television reporter and video editor. I produced my own stories from start to finish and created my own special effects.

3. Email Marketing

By understanding that email design is not the same as Web design, I am proficient in writing email newsletters. I understand how to organise important information so that everything displays correctly.

4. Web Content Management

After having worked with many different Web content management systems such as WordPress, Drupal and DotNetNuke, I can say that I know how to organise and manage front-end appearances as well as the databases necessary to run the entire site.

5. Web Strategy

Digital strategy is the core of my responsibilities at Toc Toc. I help pharmaceutical clients decide the best approach for their websites and digital marketing material while keeping in line with Canadian industry standards.

6. Project Management

I have led several website migrations where I negotiated design and content creation with our contractors and worked with our internal teams to create and migrate content.

My Curriculum Vitae

  • Over ten years of communications and marketing experience, eight years of Web content experience and five years of journalism experience
  • Experience managing various website transitions and content migration projects
  • Content management systems: WordPress, Drupal, DotNetNuke, Higher Logic, Blackbaud Luminate, CommonSpot, Sanity Studio
  • Microsoft Office and Adobe Creative Suite
  • Email marketing software: Constant Contact, MailChimp
  • SEO and organic search
  • Web Technologies: HTML, CSS, PHP, Git, SQL
  • English (C1 IELTS 2016), Canadian French (C1 TEF Canada 2016), both written and verbal, and Spanish

My Education
2006 - 2010

2006 - 2010

Bachelor of Science - Boston University, College of Communication

Bachelor of Science - Broadcast journalism
Minor - French language and literature

Work Experience
2010 - Present

2022 - 2022

Digital Marketing Coordinator - Toc Toc Communications


  • Assist project and account managers with the digital aspects of their advertising campaigns
  • Work closely with clients to gain approvals on web design layouts, colours and functionality
  • Build Web architectures and site maps
  • Prepare documents for review by the Pharmaceutical Advertising Advisory Board (PAAB)
  • Manage digital projects and coordinate tasks between designers, clients and project leads
  • Tag advertising copy with medical references in VeevaVault and prepare submissions to the Ad Standards Council

2022 - 2022

Barista-Cashier - Farine et Vanille


  • Gained Canadian work experience upon immigrating to Canada from the United States
  • Built track record of interacting with clients in French

2019 - 2022

Managing Web Producer - American Physical Society


  • Updated designs and content on the main APS website
  • Proposed content strategy and designs to internal stakeholders in helping them redo or launch websites about physics education
  • Worked with our marketing team on promoting their events and diversity and inclusion efforts through digital communications channels
  • Charted website analytics to help stakeholders best leverage their messaging and content
  • Produced and launched a production calendar to ensure that the website stayed updated and allow us to track content production progress with stakeholders

2018 - 2019

Senior Digital Communications Manager - Projet HOPE


  • Led Project HOPE’s website migration to WordPress and coordinated logistics with several internal stakeholders and negotiated contracts with external vendors
  • Wrote press releases, blog articles and social media posts for online publication
  • Edited videos to showcase Project HOPE’s programs around the world
  • Produced infographics in InDesign while incorporating new branding redesign elements
  • Interviewed program participants and country directors for podcasts and blog posts
  • Developed our Web content strategy in relation to our fundraising efforts and communications needs, including our Giving Tuesday efforts
  • Analyzed and tracked our analytics to best leverage our SEO and increase our Web traffic and organic search
  • Produced slide decks to showcase our organic search achievements and Web strategy metrics to senior leaders
  • Collaborated closely to meet the digital needs of the Direct Response team while advising our Communications team on what content we needed to leverage for the website

2015 - 2018

Web Services and System Support Specialist - American Political Science Association


  • Oversaw and managed the implementation of the association's websites including a staff intranet with a help desk ticketing system
  • Installed and configured plugins and themes for a Wordpress multi-site installation
  • Provided photography, graphics, video clips, news articles and podcasting for PoliticalScienceNow.com
  • Translated surveys and advertising into Canadian French
  • Designed prospectus and advertising documents for conference sponsors
  • Tracked analytics such as pageviews and click rates to produce reports and make suggestions on improving the user experience
  • Designed and sent email marketing newsletters and pulled email lists from member databases

2014 - 2015

Web Designer (contract) - Georgetown University


  • Designed and developed email marketing templates for the McDonough School of Business
  • Designed printed flyers, posters and Web graphics using InDesign and Photoshop
  • Managed and organized WordPress and Drupal content and configured Web servers
  • Consulted with other departments to determine the best ways to promote their programs

2014 - 2014

Web Producer I (contract) - iQ Solutions


  • Performed quality control on several websites and product catalogue pages for healthcare clients including U.S. government agencies
  • Drafted email marketing materials, webpages and PDFs and updated webpage content and Web elements
  • Reviewed webpages, email content and PDFs for WCAG accessibility standards compliance
  • Enforced Web standards policies and performed cross-browser testing

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Kiyoshi Mukai